🩺 Healthcare support

    Medical Virtual
    Assistants

    Give your providers and front desk their time back. A medical VA handles scheduling, patient intake, billing support, and EHR admin so your team can focus on patient care.

    AI-trained LATAM talent • Your time zone • Up to 80% less than US hires

    Written by the WiseVAs team · Reviewed by Marcio Gonçalves, Founder & CEOLast updated

    What does a medical virtual assistant do?

    A medical virtual assistant supports healthcare practices with the administrative work behind every patient visit: scheduling and confirming appointments, handling patient intake and follow-up, preparing and submitting claims, coordinating prior authorizations, and keeping your EHR accurate and up to date.

    Front-desk and back-office work is a major source of provider burnout and no-shows. A medical VA absorbs that load so your clinical staff spend their time with patients instead of phones, paperwork, and data entry — without adding a costly in-house hire.

    WiseVAs medical assistants are pre-vetted LATAM professionals who work under confidentiality agreements and HIPAA-aware data-handling practices, and they're trained on modern AI tools — so administrative work moves faster and more accurately. Clinical decisions always stay with your licensed providers.

    Medical admin tasks to delegate

    Keep the practice running without burning clinical hours on paperwork.

    Appointment scheduling

    Booking, confirming, and rescheduling visits, plus reminder calls and texts to cut no-shows.

    Patient intake & follow-up

    Collecting forms and histories, verifying details, and following up after visits.

    Medical billing support

    Preparing and submitting claims, posting payments, and following up on denials and balances.

    Insurance & prior authorizations

    Verifying eligibility and coordinating prior-auth requests so treatment isn't delayed.

    EHR & data entry

    Keeping charts, records, and patient data current and organized in your EHR.

    Patient communication

    Handling routine calls, portal messages, and document requests with a professional, caring touch.

    Why hire your medical VA through WiseVAs

    Providers focus on patients

    Move scheduling, intake, and billing off your clinical team so they can practice, not process paperwork.

    HIPAA-aware handling

    Assistants work under confidentiality agreements and careful PHI-handling practices; we scope access with your practice.

    EHR-fluent

    Experienced across systems like athenahealth, Epic, eClinicalWorks, Kareo, and SimplePractice.

    Up to 80% cost savings

    Dedicated practice support at a fraction of the cost of a local front-desk or billing hire.

    Rated 4.9/5 across 16 reviews

    Why founders trust WiseVAs

    9.8/10
    Client satisfaction
    80%
    Retention after 12 months
    100+
    Founders & businesses served
    Top 0.5%
    LATAM talent placed
    "Every candidate WiseVAs sent me was already pre-screened. It saved me hours — I only interviewed the best options."
    Rodrigo EustaquioCo-founder & CEO, IRIS Environmental Laboratories
    "WiseVAs has a fantastic operation. It helped me find a killer director — they have high-level hiring practices."
    Andrew FreedFounder & CEO, Freedom Management

    Ready to delegate the busywork?

    Tell us what you need off your plate and we'll match you with a pre-vetted, AI-trained LATAM virtual assistant — usually within days.

    Book a Free Discovery Call →

    Frequently asked questions